Role & Responsibilities

As Clara’s Senior Strategy and Operations Manager, you’ll report directly to the CEO and help establish and grow the company at a critical stage. As one of Clara’s earliest employees, you’ll have an outsized impact on the direction and trajectory of the company.

In this position, you will play a critical role in setting and executing company strategy. Working closely with the CEO, you will establish and operationalize key initiatives, including:

1. Growth: Identifying and scoping new market expansion initiatives and product verticals
2. Operations: Collaborating with Product and Customer Success Operations teams to streamline marketplace workflows and achieve 10x efficiency gains in areas like marketplace matching, caregiver acquisition, payroll management, and collections
3. Compliance: Owning federal and state regulatory workflows to drive efficiency, ensure 100% compliance, and expand to new jurisdictions

You will serve as a key strategic leader, addressing the company's most pressing challenges and opportunities while building scalable, successful processes to drive long-term growth.

Target Candidate

• Bachelor's degree or higher
• 4-6 years of professional experience in strategy, operations, or adjacent roles
• Ability to work independently with ambiguity and minimal direction, taking complex problems and developing effective solutions
• Results-driven with a bias toward action
• Thrives in a fast-paced startup environment rather than traditional corporate structures

Nice to haves

• Experience in the home care or digital health space
• Experience with payroll, compliance, or regulatory matters
• Basic technical skills (comfortable writing python scripts, SQL queries, spreadsheet automation, etc.)

Compensation/Benefits

• Competitive salary
• Generous equity